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Working with parents and guardians

Parents & guardians Family involvement Home learning Community ⏱ 20 minutes
Personal Reflection
Watch: Working with Parents and Guardians — Reflection Questions

Most teachers see parents only when something has gone wrong. A child has misbehaved. A child has failed an exam. A child has stopped coming. The phone call, the meeting, the difficult conversation.

This is a missed opportunity. Parents and guardians are one of the most powerful resources a teacher has — and almost the most overlooked. Research shows that when parents are engaged, students attend more, learn more, and stay in school longer. The benefits are biggest in low-income communities, where teachers most need this support.

But many parents do not engage. Some did not go to school themselves. Some feel education is “not for them.” Some are intimidated by teachers. Some cannot read English — or even L1. Some are working from before sunrise to past sunset.

The job of the teacher is not to demand engagement. It is to make engagement possible — in many small ways, at many levels of effort, so that every parent who can do something can find a way in.

In this lesson, we will look at six different ways to bring parents into your students’ learning — from the smallest gesture to the most ambitious.

Q1: How well do you currently know and work with the parents of your students?

I only see them when there is a problem I have strong, regular contact with most

Q2: Which of these get in the way of working with parents in your context? (Tick all that apply)

  • The biggest myth: parents need formal education to help their child. They do not. Research is very clear: a positive attitude from parents matters far more than what they know. A parent who cannot read can still ask their child “what did you learn today?”
  • If parents only see you when something has gone wrong, they will avoid the school. The first contact has to be positive — ideally before any problem appears
  • If parents feel intimidated, that is your school’s problem to solve, not theirs. Welcoming language, simple words, no jargon, and friendly first meetings change this over time
  • You cannot make every parent engage. Some genuinely cannot — long hours, illness, distance, family pressures. Your job is not to force engagement but to make it possible
  • Parents who never went to school often want their children to do better than they did. This is real motivation. They just need to be shown what they can do — without judgement
Six Levels of Parent Engagement
A parent sitting next to their child at a school desk, looking at their work together
“Schools do not properly engage parents in their decisions and they rarely share critical information about what concerns the children’s education, except where there arises a problem beyond the school’s control.”
— Yakubu Anas, Kano, Nigeria

Parent engagement is not one thing — it is a ladder.

Some parents will never be able to come to a meeting. Some will. Some will help with reading at home. Some can volunteer in class. Each is valuable. Each is a different level of effort — for the parent, and for you.

The mistake schools often make is offering only one level (a formal meeting) and judging parents who cannot manage it. The better approach: offer many levels, and let each family find one that works. Below are six concrete techniques, ordered from smallest commitment to largest.

Level 1
Smallest
Encourage parents to ask one question
Tell your students: “Tonight, ask the adult at home: what did I learn at school today?” This costs nothing. It works whether the parent is literate or not. It signals to the parent that they are part of their child’s education — even with one question.
Why it works: Most parents want to be involved but do not know how. One question gives them an entry point. It also makes the student practise explaining what they learned — which is one of the strongest forms of learning.
Level 2
Small
Make first contact positive
When you meet a parent for the first time, do not wait until something is wrong. Catch them at the gate, send a short note, or ask the child to share a piece of work at home. Tell them something specific and good their child has done. Build the relationship before you ever need it.
Why it works: Parents who only hear from teachers about problems will avoid the school. Parents who hear something positive once or twice will trust you when there is a problem. The first impression sets the tone for everything that follows.
Level 3
Moderate
Help parents support homework (without teaching)
Tell parents: “You do not need to know English. You can still help.” They can give a calm space. Ask their child to explain the homework. Encourage their child to “teach” younger siblings what they have learned. None of this requires the parent to know the content.
Why it works: Most parents in challenging settings think “I cannot help — I do not know English.” Removing this myth opens the door for many. The act of being interested matters more than the answer being correct.
Level 4 Moderate
Hold short, welcoming parent meetings
Once or twice a year, hold meetings — but make them short and welcoming. Use simple words. No jargon. No long speeches. Show parents what their child is doing in class. Let students show their work. The child being there sends a powerful message.
Why it works: Many parents avoid meetings because they expect to be judged. Make the meeting about their child, not about them. Welcoming first meetings build attendance for future ones.
Level 5 Bigger
Invite parents to give “parent talks”
Every parent has a job, a story, a skill. Invite one parent at a time to come for 15 minutes and talk about what they do — in L1 if needed. Their own child can stand alongside and translate into English. The whole class learns. The parent feels valued. The link is built.
Why it works: A farmer talking about farming, a tailor showing how to sew, a driver describing the road — this is real content for an English lesson. And a parent who has spoken to a class once will be much more comfortable with school forever after.
Level 6 Largest
Recruit parent volunteers as teaching assistants
If a parent has time and is interested, they can become a regular helper — supporting weaker students, reading with small groups, helping with class management. This is rare but powerful. One volunteer parent can transform a class of 60.
Why it works: Volunteer parents are especially valuable if they speak the students’ L1 well, or have specific skills. Even one hour a week makes a real difference. Always supervise visitors in the classroom — they should never be alone with students.
Q3. Look at the six levels. Which level are most parents in your school at right now? Which level could you realistically move some of them to?

Be honest about where you are starting. The biggest gains come from moving parents up just one level — not from jumping to Level 6.

  • For most teachers in challenging settings, parents are at Level 0 — only contacted when something is wrong. Moving to Level 1 (asking one question at home) is a real step
  • You do not have to move every parent up the same level. A class of 40 students might have parents at every level — and that is fine
  • If you are starting from no engagement, focus on the bottom three levels first. They cost nothing and build trust
  • Levels 4–6 usually need school leadership support — especially Level 6 (volunteers). Talk to your head teacher first about which levels are realistic at your school
  • Remember: parents who cannot read are not less capable of supporting their child. They just need to know what they can do, in a way that does not embarrass them
What Could the Teacher Do?
Q4. For each common situation with parents, choose the better response.

These are real moments from teachers’ experience. The right answer is the one most likely to build a working relationship over time.

1. A parent says: “I cannot help my child — I never went to school. I do not speak English.” What is the best response?
2. You want to invite parents to an event. Most parents have never been involved with the school. What is the most important first step?
3. A parent never comes to meetings. They work long hours every day. How should you handle this?
4. You want to invite a parent to come and talk to your class about their job. They look nervous and unsure. What helps most?
Q5. How could you use each parent-engagement technique in your school? Write specific ideas.

Be honest about what is realistic. Some levels need school leadership support — note where that is true.

TechniqueYour specific idea
Encourage parents to ask one question at home
Make first contact positive
Help parents support homework without teaching
Hold a welcoming short parent meeting
Invite a parent to give a parent talk
TechniqueHow it can work
Encourage parents to ask one question at homeEnd each lesson with: “Tonight, tell someone at home one thing you learned today.” Once a week, ask in class: “Did anyone share with someone at home?” Two minutes, but it builds the habit on both sides.
Make first contact positiveFor each new student, find one specific positive thing in the first month. Write a short note home: “Maria spoke very well today. Thank you for sending her to school.” This single note often changes a family’s relationship with the school.
Help parents support homework without teachingAt any parent moment, share four simple things: Provide a calm space. Ask them to explain the homework. Encourage them to teach a sibling. Praise effort, not the answer. None require the parent to know the content.
Hold a welcoming short parent meetingPlan a 30-minute meeting. Use simple words throughout. Show students’ work. Let one or two students show what they have learned. End by inviting questions in any language. Coffee or tea if possible.
Invite a parent to give a parent talkPick one student whose parent has an interesting job (not just “professional” jobs — farming, tailoring, market trading all count). Ask the student to invite their parent. Brief the parent gently. The child translates. 15 minutes is enough.
Teachers Share Their Experience

Q6. Watch the video below. Think about which change is easiest for you to try first.

Watch: Teachers talk about working with parents

Host: We have just looked at six levels of parent engagement. Now listen to three teachers. They share their problems first, then the changes they made.

Teacher 1: For years, I only spoke to parents when their child was in trouble. The first phone call was always bad news. The first meeting was always about a problem. So when I called, parents avoided the phone. When I asked them to come to the school, they did not come. I thought they did not care.

Teacher 2: Many of my students’ parents had never been to school. They told me they could not help. They felt embarrassed in front of me, the teacher. They thought education was “not for them.” So they stayed away. And their children suffered.

Teacher 3: I wanted to invite parents to my classroom but I did not know how. I tried a formal meeting. Two parents came out of forty. I felt I had failed. I assumed parents in our community did not value education.

Teacher 1: I changed the first contact. Now, in the first month of every term, I send one short note home for each child — about something positive they did. “Today Sarah read a paragraph beautifully.” “Today Daniel helped Ahmed with a question.” The notes are short. Now when I do call about a problem, parents pick up. They know I am not only the bad-news teacher.

Teacher 2: I started telling parents directly: “You do not need to know English to help your child. Just ask them what they learned today. Listen when they answer. That is teaching.” Some parents cried when I said this. They had been told their whole lives they could not help. Now they could.

Teacher 3: I gave up the formal meeting. Instead, I invited one parent at a time to come and tell my class about their job. The first parent was a tailor. He came, with his daughter standing next to him to translate. He spoke for ten minutes about how he learned to sew. The class loved it. Other parents started asking when their turn would be. The school is no longer a closed place to them. It is somewhere they belong.

Host: None of these teachers had different parents or different schools. They changed the way they reached out. Small steps — positive notes, simple words, an invitation that respected the parent’s situation. Over time, those small steps built trust. And trust changed everything for the students.

Plan Your Next Steps

Q7. For each technique, choose the option that best describes where you are now.

Encourage students to share what they learned with someone at home
Make first contact with parents positive (not just when there’s a problem)
Tell parents directly: “You do not need to know English to help.”
Hold short, welcoming parent meetings (no jargon, students present)
Invite parents into the classroom (parent talks, show-and-tell)
Q8. Choose ONE parent (or family) you will reach out to this week. Plan exactly what you will do.

One family. One small step. The relationship grows from there. Pick the smallest realistic level for that family.

Key Takeaways
  1. Parents are one of the most powerful resources a teacher has — and the most overlooked. Research is clear: when parents are engaged, students do better, especially in low-income communities
  2. The biggest myth is that parents need formal education to help. They do not. A positive attitude matters far more than what they know. Telling them this directly opens many doors
  3. Parent engagement is a ladder of six levels — from a single question at home to volunteer teaching assistants. Offer many levels and let each family find one that works
  4. Make first contact positive. A parent whose first contact is bad news will avoid the school. A parent who hears something good first will trust you when there is a problem
  5. You cannot make every parent engage. Some genuinely cannot. Your job is not to demand engagement — it is to make engagement possible for those who can